Our process is based on feedback from clients and industry partners about their needs, wants, and utmost concerns when working with installers.
1. On-time arrival
To ensure that we are on time for your installation, we keep in touch with you several times via reminders and ETA notifications. We will either call you, email you, or send you text-messages, or all if you prefer to never miss a message from us!
Our installers protect the work area immediately when they arrive. They help unpack the items and map out their placement with you. We listen to your preferences, we follow your instructions, and we also guide you during the design process.
We securely install the items using the best hardware systems available. Our toolkit is fully equipped with power tools, ladders, and mounting hardware for just about every situation. Standard hardware is included with the service at no additional charge.
Your complete satisfaction is important to us and before leaving the work site, we conduct a full review of our work done, at which point we verify that nothing was left unattended. We also check that all dust and debris have been removed and, if permitted, we take pictures of the finished work.
Our trade and corporate clients are invoiced net-30. We accept check and credit card payments. Some projects may require a deposit. Please contact us for a complete list of our terms of service. Certificate of liability insurance, proof of worker's compensation insurance, and W9 form are available upon request.